"Trust is earned through transparency. When we're open about what AI can and cannot do, we build lasting confidence."
AI systems make decisions that affect people's lives. Without trust, adoption fails. Transparency is the foundation of trust.
We commit to being open about our AI systems' capabilities, limitations, decision-making processes, and impacts—even when it's uncomfortable.
Comprehensive documentation of AI models, their intended use, and limitations.
Making AI decision-making processes understandable to users and stakeholders.
Proactive communication about AI system changes, incidents, and impacts.
Regular engagement with users, affected communities, and external experts.
Clearly communicate what AI can and cannot do. Don't oversell capabilities or hide failures.
Give users control over their data, opt-out options, and ability to contest decisions.
Take responsibility for AI system impacts. Fix issues quickly and learn from mistakes publicly.